Returns & Exchanges
At Sami Jewels, we want you to be completely enchanted by your new pieces. If you are not entirely satisfied, we offer a seamless 30-day return policy for all unworn jewelry in its original packaging.
Initiate Your Request
Log into our returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Carefully place the jewelry in its original gift box and secure it within a padded shipping envelope to ensure it remains protected during transit.
Attach Shipping Label
Download and print your prepaid shipping label from the portal, then affix it clearly to the outside of your return package.
Quality Check & Refund
Once our artisans inspect the returned item for quality, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing